Support


Do I need a goodbag to use the app?

You can use the goodbag app without a goodbag, but for the best user experience and in order to support projects and receive discounts when you shop, you need a goodbag. You can buy one on our website, through the app or in one of our partner shops.

Can I use the app anonymously?

Yes, you can use the goodbag app completely anonymously.

What data do you collect every time I use my goodbag?

We collect location-based data to show you stores nearby. We also record the number of scans, redeemed coupons and which projects you've supported so that you can track your impact and progress. Learn more about how we process user data in the Privacy Policy.

Are there any hidden fees?

The goodbag app is free and there are no hidden fees.

Can’t find what you’re looking for?

Fill out the form below. We usually respond within 2 – 3 days.

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